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Merged idea

This idea has been merged into another idea. To comment or vote on this idea, please visit NTS-I-31 Deleted folders should be restorable from Trash.

Folder recover Merged

If an user delete a folder, all the emails will be still there in the "all document" view, but there is NO way to recover the folder structure. In a Smartcloud environment this means an huge amount of job to recreate the folders and move the email in them ..

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Aug 2 2018
  • Investigating
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    August 06, 2018 06:41

    This is frequently in company

    open a ticket to IT for recovery the folder.

    is a nightmare every time recreate the folder 

  • Admin
    Thomas Hampel commented
    August 07, 2018 11:41

    You mean you'd like to have something like a softdelete for folders ?

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    August 07, 2018 11:48
    Yes, exactly
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    August 07, 2018 11:53

    soft delete is an option or when you use the backup software like VEEAM, Backup Exec etc... a simple solution to recover the single folder (this for me is most important!)

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    August 10, 2018 13:39

    Alternatively, do not allow to delete a folder that is not empty.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    November 28, 2018 11:51

    he recovery of folders deleted by Users is a Nightmare indeed and a common reuqest from Users.

    A Soft Deletion or an option to roll back Mailfiles when using Transaction Logging would be highly apreciated.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    November 28, 2018 12:11

     I would like to see a function to delete a folder WITH it's content or even with an pop-up question if I want to delete the folder only or with it's content.

    We are losing a lot of time with restoring the folders via designer first and filling them piece by piece with mails, instead of restoring the deleted folder with its content from the trashbin.


    Btw.. We must explain our user again and again, that notes folder are only a view and no true object what they can restore from the trashbin..