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Folder recover

If an user delete a folder, all the emails will be still there in the "all document" view, but there is NO way to recover the folder structure. In a Smartcloud environment this means an huge amount of job to recreate the folders and move the email in them ..

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Aug 2 2018
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    August 6, 2018 06:41

    This is frequently in company

    open a ticket to IT for recovery the folder.

    is a nightmare every time recreate the folderĀ 

  • Admin
    Thomas Hampel commented
    August 7, 2018 11:41

    You mean you'd like to have something like a softdelete for folders ?

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    August 7, 2018 11:48
    Yes, exactly
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    August 7, 2018 11:53

    soft delete is an option or when you use the backup software like VEEAM, Backup Exec etc... a simple solution to recover the single folder (this for me is most important!)

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    August 10, 2018 13:39

    Alternatively, do not allow to delete a folder that is not empty.