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'Sent by' should not appear in a delegated mail or Removal of Sent By field in Mail-in Databases

May I know how to remove/hide the sent by "username" when I am using Shared email account send the email to other customer?

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Oct 4 2018
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    October 05, 2018 12:12

    IMHO it is better that Sent By is visible so that the recipient know who actually send the email. For delegated emails or shared emails it is not easy to determine who actually sent the email (accountability)

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    04 Jan 11:54

    There are good reasons to hide the real sender - e.g. compliance or security reasons, that need to hide and protect the person managing a topic. Therefore it is a useful feature - and that exists in Microsoft Exchange and Microsoft Office 365 for both personal mail boxes as well as for shared mailboxes out of the box.

    I'd need that feature as well. However many customers found workarounds - for example I delete all personal information and set the From/Sender/Alt - fields to the value of the owner of the database with a Domino Server extension manager hook, written in the Notes C-API, before the router transports the email to another server.

    This works quite great and with a logging the information is kept, which user really sent an email - therefore no security risk exists as this would be if I would give more than one user a Notes ID so they can switch to that Mail-in-database-user-Notes-ID and send emails out of the mail-in-database without disclosing their personal information but also without the possibilty to log which person really sent the email!

    To be competitive this feature should be implemented as soon as possible - without the customer's need for a workaround!

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    27 Mar 13:15

    Some customers want to hide the sent by to outside recipients. Some outside recipient reply the emails to the "sent by" user not to the delegated mailbox. This is a problem to some customers that wish to be solved.