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Replicator error, Unable to send mail; multiple matches found in Name & Address Book(s)

Description : User tried sending email to outlook exchange user, but the emails is getting stuck in the notes client mail.box and not getting replicated with server mail.box for further routing.
 
Error : Replicator error, Unable to send mail; multiple matches found in Name & Address Book(s).
 
Environment of customer is Multiple address book using DA, including local address book.
 
Work around : When we changed the settings in the location document for Recipient name lookup to Stop after first match. Mails is getting routing without an error. But with the settings Exhaustively check all address books, mails getting stuck.
 
Expectation: We need permanent fix so that even if location document setting is Exhaustively look up mail should get routed correctly without any error.
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  • Nov 22 2018
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