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Enhancement Request:- Allow to use IBM SmartCloud SMTP server as Relay server

Currently IBM SmartCloud SMTP Servers cannot be used as a relay server to send mails from customer environment to internet.

e.g.- If customer is having certain applications then we cannot use IBM SmartCloud server as relay server to send mails to internet. The typical problem which arises is, it is restricted to accept mails only from the user's own internet address. This means applications using their own internet address in "From" address will not be allowed to send mails to SmartCloud server even if you provide correct user credentials. This restriction is in place to prevent using fake addresses (address spoofing) from IBM SmartCloud servers and user accounts. IBM SmartCloud only supports accepting SMTP mails from user clients like Outlook, Thunderbird. or any other IMAP/SMTP Client. IBM SmartCloud server does not support accepting mails from other applications or servers with their own "From" addresses. So there is a feature request to allow IBM SmartCloud servers as relay servers for sending mails to internet.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Dec 7 2018
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    December 08, 2018 14:39

    Get your own SMTP relay on prem.  SCN allows you to use your own relay. 

    When you do that, you can not only send from on prem apps, but you can also have a ready message log for all your SCN traffic as well.  Without this, you have to rely on Support to troubleshoot delivery errors.  Support is not helpful because it takes them days to respond to such inquiries.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    29 Jan 19:28
    Customer MULTISERVICIOS JUAN DE LA CRUZ S.A would like this Enhancement Case TS001810349