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To have the features "return receipt" and "confirm delivery" working when for sending mails to external domains (Gmail, Outlook, etc)

Currently these features are only working fine when sending emails to internal addresses, however we'd like to have both features working fine also when sending emails to external addresses/domains (Google, Yahoo, Outlok, etc...)

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Mar 28 2019
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  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    01 Apr 02:39

    I doubt that SMTP protocol support Return Receipt or Confirm Delivery. But if they do support it then I would like to have this as well.

    Tinus Riyanto - Prisma Global Solusi

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    01 Apr 10:41

    Most organizations won't support either of these to external addresses and generally operate a "catch-all" policy due to a) people supplying too much detail in out of office replies, eg away on holiday and therefore possibly confirming their home may be empty and b) confirming the existance of a valid address for spam targeting and c) ending up on a blacklist if automatic return receipt is targeted to a spam trap.