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one of our customer has moved to O356 and has MX records pointing to o365 and they have also kept there smartcloud accounts for testing purpose & their domain is verified in SCN. now when any scn user of other company but in same DC send emails to scn users of this customer, mail is geting delivered to their scn mailbox. However, the customer expects mails should be delivered to their O365 acount as MX record of the domain(verified in scn) points to o365.

one of our customer has moved to O356 and has MX records pointing to o365 and they have also kept there smartcloud accounts for testing purpose & their domain is verified in SCN.

now when any scn user of other company but in same DC send emails to scn users of this customer, mail is geting delivered to their scn mailbox. However, the customer expects mails should be delivered to their O365 acount as MX record of the domain(verified in scn) points to o365.

Please consider it as enhancement request.

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  • Apr 19 2019
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