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Way to send routing table update commands to on premise server in SCN Hybrid to avoid routing failure from on premise users to SCN users

Some times when the routing tables not updated on the on premise server in a SCN hybrid setup then routing from on premise server to cloud users fails and it reports a delivery failure.  

To avoid this SCN service should send some administration command to directory sync server and then that request to update the routing table should be sent to all on-premise mail servers to avoid any potential mail routing issue.

Current workaround it to issue the below commands on all on premise mail servers.

Show nlcache reset

Tell route update config

It is also recommended to run the command load updall -t ($Groups) names.nsf -R on the administration server.

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  • Jun 11 2019
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