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Email Notification To Admin/Recipient When Any Inbound Email Is Blocked By SCN Service.

This Enhancement Request is already present on SPR Database with SPR#ABAR9UHMKG.

-- Sometimes a SCN user does not receive important emails which
he/she is expecting from external/internal domain senders which if not received can incur business loss.

-- In some case the emails are blocked due to the Signature,
Spam, attachment or for any other reason by our service.

--The admin/recipient would like to receive an email notification
when any of his email inbound email from external/internal
sender has been quarantined or blocked as suspected spam by the
SmartCloud spam servers.

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Aug 16 2018
  • Attach files
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    October 11, 2018 15:50

    In alliances, I missed a lot of important business information from partners due to this automatic rejection - unknown to me.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    October 26, 2018 04:41

    We have a number of instances of blocked emails and this would improve user satisfaction and trust in email service

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    December 08, 2018 14:47

    Have to use an on-prem SMTP relay / spam filter.  SCN allows routing inbound and outbound through your own relay.  When you do this, you have full control of your mail routing - and the ability to troubleshoot problems.