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Admin cannot set any kind of backend rule to forward a copy of a users mail to another user. - IBM Verse (Sevice only)

Admin cannot set any kind of backend rule to forward a copy of a users mail to another user.

IBM Verse (Sevice only)

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Aug 21 2018
  • Investigating
  • Attach files
  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    21 Aug 13:15

    just curious...why should an admin be allowed to setup such a rule?

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    21 Aug 18:16

    Some organizations quietly BCC a copy of each message sent externally to a central mailbox. This is usually done for compliance reasons. 

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    23 Aug 06:23

    If you use Notes Client then you can customize your mail template (we have done this). You can also pay for Smart Cloud Essential, that would give you the journaling capability.

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    23 Aug 07:28

    Yes Clients have requirement to quietly do BCC or write a server rule to forward a copy to their manager/supervisor in some cases.

    Mail Template Customization will not work for IBM Verse Mobile App users.