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Support for SmartCloud Account in Network Printer Profile

Hi Team,


I would like to request support for SmartCloud Account to be used in Network Printer Profile. We tried to configure our SCN account but it was unsuccessful. We are also getting an error message Connection Error: 2x2021. It says "Unsupported SMTP Authentication Mechanism is found"

Thank you!

  • Avatar32.5fb70cce7410889e661286fd7f1897de Guest
  • Oct 12 2018
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    KLAUS Roder commented
    November 06, 2018 03:36

    please open a PMR for it

  • Avatar40.8f183f721a2c86cd98fddbbe6dc46ec9
    Guest commented
    November 06, 2018 14:46


    We did open a PMR, refer to this case  Case TS001422029.